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TERMS AND CONDITIONS

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Covalab’s Products

1. All Covalab products are "FOR RESEARCH USE ONLY AND ARE NOT INTENDED FOR DIAGNOSTIC, THERAPEUTIC OR ANY IN VIVO USE IN HUMAN SUBJECTS"

2. The prices indicated do not include VAT and shipping charges.

3. Products will be shipped by Federal Express via Priority International Express service except the customer requests a particular carrier (e.g. : Fedex, DHL...), or if any special terms of shipping are required by the customer. If we use our carrier: Federal Express, packaging and shipping charges will depend on the weight and/ or size of the parcel. Please note that customers are responsible for all custom duty charges and fees.

4. How to place you order Please send your purchase order by fax mentioning the products, their reference numbers & listed price, the quantity needed, the consignee's fax & phone number, the complete billing and shipping address, the VAT registration number. In accordance with the previous paragraph, we remind you that there will be additional shipping charges except we use your carrier account number. In this case please mention in your purchase order the name, address, phone number of your carrier (e.g. : Fedex, DHL...) and your carrier account number. The shipping fees will be directly billed to your carrier account.

5. Product(s) will be invoiced at the date of shipment.

6. Terms and mode of payment:

  • Payment terms: 30 days end of month from invoice date
  • Payment mode: payment can be made by check in euros payable to Covalab or wire transfer (we will send you by fax our bank details on request in your purchase order).
  • N.B.: WE CANNOT ACCEPT PAYMENT BY CREDIT CARD.On receipt of your purchase order, we will send you confirmation of your order mentioning the date of shipment
Covalab’s Services

1. Confidentiality Agreement Covalab considers all enquiries and information given by the customer as highly sensitive and strictly confidential. The peptides, conjugates, antiserum, hybridoma cell lines and antibodies resulting from the custom work remain the sole property of the purchaser. Our policy is not to disclose sequences, customer identity or any other order detail without the customer's written authorisation. However, before a project is discussed in detail, a non-disclosure agreement can be signed by both sides on request to assure absolute confidentiality.

2. Covalab makes every effort to ensure that its custom antibodies are of the highest quality. Peptide synthesis and antigen preparation are subject to rigorous quality control. The immunisation process is supervised by skilled immunologists, experienced veterinarians and qualified animal technicians. Due to the unpredictable nature of the immune response in host animals, Covalab cannot guarantee an immune response to an antigen and cannot be held responsible for poor specificity.

3. The success of Mab projects depends upon the successful immunization and selection of animals. The Mab technique in itself can not produce an antibody (clone) that is not present in an immunized animal (in polyclonal serum). Hence, it is very important to analyze the polyclonal antibodies (mouse serum) for the presence of antibodies that will be used in a particular technique. For example, if antibodies are intended for Western blotting and / or Immunochemistry, it is absolute necessity to confirm that the polyclonal serum does recognize the corresponding antigen from appropriate tissues or cell extracts. This is particularly important when making anti-peptide Mab. Covalab can’t guarantee that the Mab produced will work in a given technique. Antibody secreting clones are selected by using antigen-coated plates (ELISA). The users must do further testing, according to the application envisaged. It is very important to fully discuss the project with us. Covalab must coordinate with the user for the timely testing of mouse serum, hybridoma medium, or ascites at various stages of development.

4. In the unlikely event that an immunised animal dies during the schedule Covalab will replace the animal free or charge. The customer will be required to supply further antigen

5. Prices of services do not include VAT or shipping charges

6. Packaging and shipping charges in addition: Department 69: 17,85 Eur. H.T./Parcel National (except Corse) : 26,25 Eur. H.T./Parcel International : we can use, either our carrier Federal Express or yours as is most convenient for you. If we use our carrier, Federal Express, the packaging and shipping charges will depend on the weight and/ or size of the parcel. Please note that customers are responsible for all custom duty charges and fees.

7. How to place you order This document must stipulate: customer name, invoicing address, shipping address, estimate reference, project code, codes and services ordered, quantity, unit price, total amount of order, VAT registration number. In accordance with the previous paragraph, we remind you that there will be additional shipping charges except we use your carrier account number. In this case please mention in your purchase order the name, address, phone number of your carrier (e.g. : Fedex, DHL...) and your carrier account number. The shipping fees will be directly billed to your carrier account.

8. The total amount will be invoiced as follows, according to the service ordered: Development of Polyclonal Antiprotein Antibodies Invoice n°1: Immunisation of animals, Pre-immune sera, (ELISA titration, Purification).The invoice will be established at the end of the standard immunisation protocol. Invoice n°2: Extra costs if the standard immunisation protocol was extended. Development of Polyclonal Antipeptide Antibodies Invoice n°1: Peptide design, Peptide synthesis, Conjugation to carrier, Pre-immune bleed or 50% of total amount for the “Package project”. Invoice will be established at the beginning of the standard immunisation protocol. Invoice n°2: Immunisation of animals, ELISA titration, Immunopurification or 50% of total amount for the “Package project”. Invoice will be established at the end of the standard immunisation protocol. Invoice n°3: Extra costs if the standard immunisation protocol was extended. Monoclonal antibodies Invoice will be established at the beginning of each step. Remark: All hybridomas developed during the project are the exclusive property of the customer. Nevertheless Covalab retains all property rights until total payment for the project is received. Any default in payment will lead to Covalab exercising its rights, except an agreement had been reached beforehand. Peptide synthesis, Immunopurification, Production of Monoclonal antibody in mouse ascitic fluid Purification, Labelling, Other services At the end of the service the invoice will be established.

9. Terms and mode of payment:

  • Payment terms: 30 days end of month from invoice date.
  • Payment mode: payment can be made by check in euros payable to Covalab or wire transfer (we will send you by fax our bank details on request in your purchase order).
  • N.B.: WE CANNOT ACCEPT PAYMENT BY CREDIT CARD.

Modified on may 2007

Download the terms and conditions pdf file here.
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